Privacy Policy

Plainsail Solutions® Website Privacy Policy

Clause 1 – Definitions
1.1 “Site” refers to the Plainsail Solutions® website.
1.2 “User” refers to any individual accessing or using the Site or its Services.
1.3 “User Information” means any personal or identifying information voluntarily provided by a User, including, but not limited to, name, email address, registration details, and other contact information.
1.4 “Services” means any features, products, or functions offered by the Site.
1.5 “Third Party” means any individual, entity, agent, contractor, or subcontractor not directly employed by Plainsail Solutions® who performs functions on its behalf or with its authorization.

Clause 2 – Collection of Usage Data
2.1 The Site collects usage data, including IP addresses, domain names, request dates and times, referring websites, and URL parameters.
2.2 Such data is used to analyze Site traffic, monitor functionality, and determine popular sections.
2.3 Usage data is retained in log files and may be used for aggregated reporting, statistical analysis, or attribution to individual Users where appropriate.

Clause 3 – Cookie Policy
3.1 The Site employs cookies and similar technologies to enhance User experience and deliver tailored content.
3.2 Cookies are small data files stored on Users’ devices and capture only information voluntarily provided by Users.
3.3 Cookies cannot access other files or cookies from unrelated websites.
3.4 Cookies facilitate secure identity verification, personalized content, and improved Site usability.
3.5 Users may disable cookies via browser settings; however, certain Site features may be restricted or unavailable if cookies are declined.

Clause 4 – Collection and Use of User Information
4.1 Users may be requested to provide User Information to access or use Services.
4.2 Provision of User Information is voluntary; failure to provide requested information may restrict access to certain Services.
4.3 By submitting User Information, Users warrant that all provided information is accurate, current, complete, and not misleading.
4.4 Users must promptly notify Plainsail Solutions® of any changes to User Information, including updates to contact details or requests to cancel registrations, via customerservice@plainsail.net.

Clause 5 – Consent
5.1 Submission of User Information constitutes consent to its collection, storage, and use as described in this Policy.
5.2 Plainsail Solutions® may amend this Policy at any time.
5.3 Updated policies will be posted on the Site, and notices will inform Users of material changes.
5.4 Continued use of the Site after updates constitutes acceptance of the revised Policy.
5.5 This Policy applies solely to the Site; linked external websites maintain their own privacy policies.

Clause 6 – Disclosure of User Information
6.1 User Information will not be disclosed except as expressly permitted under this Policy or as required by law.

Clause 7 – Third-Party Access and Use
7.1 User Information may be disclosed to agents, contractors, or subcontractors to process registrations, deliver Services, or communicate with Users regarding the Site.
7.2 Aggregate, non-identifiable User Information may be used for statistical analysis, Site development, and service improvement.
7.3 Such aggregate data may be shared with Third Parties, provided individual Users cannot be reasonably identified.
7.4 Occasionally, User Information may be disclosed to Third Parties performing research, analysis, or service improvement functions.
7.5 Users may receive communications regarding Site features, products, or services, which they may opt out of by contacting customerservice@plainsail.net.
7.6 User Information may also be disclosed to select Third Parties offering relevant products or services. Users may prevent such disclosure by contacting customerservice@plainsail.net.
7.7 In the event of a business sale, merger, or transfer, User Information may be disclosed to advisors, prospective purchasers, and the acquiring entity.

Clause 8 – Users’ Rights
8.1 Users may request access to personal information held by Plainsail Solutions® under the Data Protection Act 1998, subject to any applicable fees.
8.2 Users may request correction of inaccurate or incomplete information.
8.3 Requests must be submitted to customerservice@plainsail.net.

Clause 9 – Contact Information
9.1 Questions, concerns, or requests regarding this Policy, the Site’s data handling practices, or removal of User Information should be directed to customerservice@plainsail.net.

Clause 10 – Enforcement and Compliance
10.1 Plainsail Solutions® shall enforce this Policy in compliance with applicable data protection and privacy laws.
10.2 Any breach of this Policy by employees, contractors, or Third Parties may result in disciplinary or contractual action.
10.3 Users may report suspected violations by contacting customerservice@plainsail.net.

Clause 11 – Limitation of Liability
11.1 Plainsail Solutions® shall not be liable for indirect, incidental, or consequential damages arising from User use of the Site.
11.2 The Site does not guarantee uninterrupted access or that User Information will remain secure against all risks.
11.3 Users acknowledge and accept these limitations by accessing or using the Site or its Services.

Clause 12 – Governing Law and Jurisdiction
12.1 This Policy, and any disputes arising under it, shall be governed by the laws of Nigeria.
12.2 Users submit to the exclusive jurisdiction of the courts of Nigeria for any claims relating to this Policy or use of the Site.